Customer service

Release date:2017-07-29 16:42 Click:

Job

1. Responsible for customer information and channel sales services, and provide logistics support for sales personnel, including: receiving and processing customer orders, and preparing corresponding materials, responsible for updating information to customers (including new products, price fluctuations, promotions), Good phone calls to visit the work, timely transfer customer information, and properly handle;
2. Responsible for assisting sales personnel to track and classify matters such as reconciliation and after-sales, establish customer information and files, and complete relevant sales reports;
3. Assist in collecting relevant information and needs of customers, and timely submit analysis according to market conditions;
4. Assist in tracking and processing customer feedback, maintaining customer relationships and properly handling them;
5. Administrative work temporarily assigned by superiors.

Requirements

1. Technical secondary school or above;
2. Engaged in electronics, hardware sales assistants or statistical workers are preferred;
3. Be serious, careful, and responsible;
4, skilled use of office and other office software, with good data analysis capabilities, Excel operation skills
5, with a sense of service, can adapt to larger work pressures;
6, smart and flexible, with strong communication and coordination capabilities;